North Dakota One Call – ITICnxt Home
Welcome to ITICnxt®
Welcome to ITICnxt®
One Call Concepts® proudly announces its most powerful digital ticketing solution yet: ITICnxt. Our user-centered software development method produced a digital ticketing experience tailored just for you. From the intuitive interface to the enhanced-intelligence locating tools, ITICnxt sets the standard for precision, quality and ease of use.
Remember, no actual tickets can be submitted through the product demo.
Map excavation areas more accurately.
Process multiple projects in a single session.
Get marking instructions, driving directions and more.
Provides a complete walkthrough on processing a locate request.
Explains how to access and use the Advanced Search location tool.
Explains the available drawing tools and how to choose the right one for the job.
Shows you how to organize and filter your ticket list.
Explains how to create and use Job Profile to auto-fill information on multiple locate requests.
Provides an explanation on how to group and organize locate requests with the Jobs feature.
Explains how business rules affect your ITICnxt experience.
Provides a tutorial on map controls, map viewing and other map tools.
Provides a brief explanation on reprocessing your locate requests with ITICnxt.
We want to give everyone a chance to get comfortable with ITICnxt, so we’ll leave the current version of ITIC running for a while. ITIC will be retired at some point in the future, so please take some time to familiarize yourself with the new system.
We believe that creating excavation entities on the Google Satellite map will improve the accuracy of depicting the dig site. Therefore, we default to this map when creating an entity. If you prefer to use the Call Center map or the normal Google map, select it AFTER you choose an Excavation Creation option.
Members have determined their coverage areas based on the Call Center map. Therefore, the excavation entities must be confirmed when viewing the same map. Also, in some cases, the Google maps and Call Center maps do not agree and so information must be confirmed on the Call Center map.
The Call Center’s board of directors has rules and policies that govern whether tickets need to be split at county and municipal borders. They also have rules for how many excavation entities are allowed on one ticket and how large these entities can be before splitting them into multiple tickets. Rather than have the ITICnxt user memorize these rules and procedures, the ITICnxt software calculates the number of tickets needed for the entities created during a session.
Return to the mapping screen and either edit the entity, or delete and recreate the entity.
If you have any questions or need any help navigating the sandbox, we can help you on Live Chat
You can also email us at ialead@occinc.com or call us at (563) 885-7763
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